Unfortunately, once an account has been traded or terminated for breaching any rules, we are unable to reset, reopen, or reinstate that account under any circumstances. These limits are built directly into the structure of our challenges, and once they are exceeded, the account is automatically considered closed. We understand that reaching a daily or maximum loss limit can be a frustrating and disappointing experience, especially after the time, effort, and discipline you have invested in your trading journey.
To continue trading with us after an account termination, a new account registration would be required. We recognize that this may not be the outcome you were hoping for, and we truly empathize with the challenges that traders face in fast-moving and unpredictable market conditions. Please know that this policy is not intended to penalize traders, but rather to promote responsible risk management and long-term trading discipline.
Maintaining these rules consistently across all participants is essential to ensuring fairness, transparency, and equal opportunity within our trading programs. Allowing exceptions or resets could compromise the integrity of the evaluation process and create an uneven playing field. By applying the same standards to every trader, we help preserve a structured environment where performance is measured objectively and fairly.
We encourage you to take this as a learning opportunity, review your trading strategy, and return with renewed confidence if you choose to continue your journey with us. Our goal is to support traders in developing sustainable habits, and we truly appreciate your understanding and continued interest in our platform.