At Capital Chain, all challenge purchases and payments must be made using the same name as the trading account holder. This is a fundamental rule designed to ensure the integrity, security, and fairness of the evaluation process. Any deviation from this policy can result in the account being blocked, suspended, or disqualified, as it would create confusion about who is actually participating in the challenge.
Question: What happens if I use a credit card that isn't registered in my name?
Answer: If a credit card is used to make payments under a different name, the account will be disabled. This is to make sure that our security and fraud prevention rules are followed.
Question: Does this policy have any exceptions?
Answer: This policy does not have any exceptions. A credit card registered in the account holder's name must be used for all payments.
Question: If I don't have a credit card in my name, what should I do?
Answer: We advise applying for a card through your bank or utilizing other payment options that meet our requirements if you don't already have one in your name. For more help, please get in touch with our support staff.
Question: Why is using a credit card in my name required?
Answer: The use of a credit card in your name guarantees transaction security and aids in identification verification. Additionally, it ensures adherence to legal standards and aids in the prevention of fraud.
Important Notes
Payments made using another person’s name are not permitted
Using friends’, family members’, or company accounts for payment is not allowed
Name mismatches during verification may lead to account suspension or termination