If you notice a delay in receiving your payout, don’t worry, Capital Chain is here to help.
Steps to resolve a delayed payout:
Contact Support: Reach out to our support team via live chat on the website.
Provide Details: Share your payout request details, including:
Account number or ID
Date of the payout request
Payment method selected
Investigation: Our support team will promptly review your request, identify any issues, and ensure your funds are processed.
Follow-up: You’ll receive updates until your payout is successfully completed.
💡 Tip: Most payouts are processed within 24 hours. Delays are usually caused by verification issues or bank processing times. Contacting support ensures your funds are prioritized.