Order Confirmation Email – You should receive an order confirmation within 1 hour of completing your purchase.
Account Credentials – Your login details (for Tradelocker, Volumentrica, or MetaTrader 5) will be sent to you within a few hours after your order is confirmed. In some cases, it may take up to 24 hours to complete processing.
Important:
If you don’t see the credentials email, please check your spam or junk folder, as it may sometimes be filtered there.
If you still haven’t received your order confirmation or login details after 24 hours, please contact our support team with your order number or purchase email so we can assist you promptly.