At Capital Chain, we maintain a strict No-Chargeback Policy to ensure fairness and transparency in all transactions.
By agreeing to our terms, you acknowledge and accept that:
Once a service (such as a challenge or funded account) has started, you are not permitted to file a chargeback with your bank or credit card provider.
This policy protects both traders and the firm by preventing disputes after services have already been delivered.
Any attempt to initiate a chargeback after service activation will be considered a violation of the agreement and may result in account termination.
✅ Tip: If you ever face an issue with your purchase, please reach out to our support team first, we’re here to help resolve concerns directly and fairly.