Capital Chain values your feedback and takes all complaints seriously. We aim to resolve any issues promptly and transparently.
Steps to submit feedback or a complaint:
Email Support: Send a detailed message to [email protected], including:
Your account information
Description of the issue or feedback
Any supporting documents or screenshots
Follow Up: You can track the progress of your case via our live chat, where our support team will provide timely updates.
Resolution: Our team will investigate your complaint and respond with a solution or clarification as quickly as possible.
💡 Tip: Clear and detailed information helps us address your concern faster.