General & Technical Questions
General & Technical Questions: Get answers to common account, login, and platform support inquiries.
11 articles
I cannot log in to my dashboard, what should I do?
Can I change my registered email address?
How do I reset my password?
Who do I contact for technical support?
Is my data and trading history secure?
Can I change my trading name or display name?
What is the inactivity policy?
How can I provide feedback or raise a complaint?
What should I do if I suspect fraudulent activity on my account?
How can I reach Capital Chain support?
Are there any IP restrictions?