Skip to main content

What should I do if I suspect fraudulent activity on my account?

Updated over 4 months ago

Your account security is our top priority. If you notice any suspicious or unauthorized activity, act immediately to protect your funds and personal information.

Steps to report suspected fraud:

Contact Support Immediately: Reach out via live chat or email [email protected].

Provide Details: Include relevant information such as:

  • Account ID or username

  • Description of suspicious activity

  • Screenshots or evidence, if available

Incident Investigation: Our support and security team will create an incident report, investigate the activity, and take necessary actions to secure your account.

Follow Up: You may receive updates on the progress of the investigation through live chat or email.

πŸ’‘ Tip: Do not share your password or sensitive credentials while reporting. Our team will guide you on safe next steps.

Did this answer your question?