We provide dedicated support to assist you with any questions, issues, or concerns regarding your trading account or platform usage.
Ways to reach us:
Email: Send a detailed message to [email protected]
Live Chat: Access live chat support directly on our website or client portal for real-time assistance.
⏰ Availability:
Our Support Hours:
Our support team is available Monday to Friday, from 9:30 AM to 6:00 PM (UAE Time).
On Saturdays, live chat operates from 10:00 AM to 3:00 PM (UAE Time).
Please note that our office is closed on Sundays.
If you need assistance outside these hours, feel free to email us at [email protected], and we’ll get back to you as soon as possible.
💡 Tip: When contacting support, provide your account ID, platform, and a clear description of the issue to speed up the resolution process.